Once your cupcakes leave our facility, they are at the mercy of our carrier. We make every effort to protect your cupcakes from damage during delivery. Any damage that is incurred during delivery such as getting run over by a car, attacked by dogs, substituting as a soccer ball, or accidentally being used as a trampoline, must be reported immediately upon receipt.  Refunds may not be given for delays caused by inclement weather, package refusal, and/or incomplete or incorrect delivery address.

Any orders cancelled within 24 hours of delivery will receive a full credit for the order in the form of a millionairecupcakes.com gift card. If the order is cancelled the same day as delivery, a refund will be issued in the form of a millionairecupcakes.com gift card minus a $10.00 cancellation fee. All gift card refunds are good for 1 year from issue date.